Returns & Exchanges
At Dharm Fashion Villa, we strive to ensure you love your purchase, but if you are not completely satisfied, we offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and retain all original tags to be eligible for a full refund or replacement.
Return Process
- 1.Initiate Request
Log into your account, navigate to 'My Orders', and select the items you wish to return or exchange within 15 days of delivery.
- 2.Prepare the Package
Securely pack the fashion items in their original packaging, ensuring all labels, invoices, and tags are included to prevent processing delays.
- 3.Handover to Courier
Our logistics partner will arrive at your doorstep within 48 hours to collect the package; please ensure you receive a pickup confirmation receipt.
- 4.Quality Check & Refund
Once the item reaches our warehouse and passes a quality inspection, your refund will be processed to your original payment method within 5-7 business days.